Desktop Support/AV Support

The JCSBB(Jennie Smoly Caruthers Biotech Building) is home to the BioFrontiers Institute, Biochemistry researchers and Chemical Biological Engineering Department.

The JCSBB  is looking for Desktop Support/AV Support person to support its staff and researchers.   This is an entry-level, 6 month  temporary position with potential for longer employment.

Responsibilities Include:

·       Manage Polycom conference rooms

·       Record lectures/symposium using Mediasite

·       Provide classroom support to lecture/conference rooms

·       Work in team environment with Building staff to host building events

·       Support staff and researchers by solving desktop issues in a heterogeneous environment

·       Data entry for IT billing services

·       Manage scheduling software for building

·       Manage a networked printer environment

Required Qualifications:

·       Video conference experience

·       Event management

·       Some networking and network printing experience is essential

·       Expert on Windows XP, Win 7 and Mac OS

·       Experience with e-mail maintenance, Microsoft Office, internet connectivity troubleshooting and network access

·       Computer and networking hardware basics

·       Printer connectivity and maintenance

·       Backup client configuration

Contact Matt Hynes-Grace